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Customer Service Representative

Location: Round Rock, Texas
Job # 11114972
Date Posted: 07-03-2018
Are you energetic and outgoing?  Do you love to help people?  Do you have experience in providing superior customer service?  If this describes you, we need to talk!

Brushy Creek Municipal Utility District provides water and wastewater services to a large community of businesses and residences. We are located southwest of Round Rock and northwest of Austin near RR 620. We are seeking a  full time Customer Service Representative to assist with the daily operations of our busy utility office. Typical duties include:

•Assisting customers with utility payments, inquiries and problems,
•Providing prompt professional service to external as well as internal customers,
•Reviewing and updating customer service information on company website,
•Enrolling participants in recreation center activities.

This position will work 40 hours per week and must be available to work between the hours of 7:00 am to 7:00 pm on Monday - Friday and from 9:00 am to 3:00 pm on Saturdays.  Our ideal candidate will have customer service experience, excellent written and verbal communication skills, and good computer skills. Must pass a criminal background check, credit check and pre-employment drug screen.
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